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Bendigo Bank Telco Offer Standard Form of Agreement and other documents

In accordance with statutory and regulatory compliance regimes, please find below links to Community Telco Australia's Standard Form of Agreement (SFOA) documents, Acceptable Use policies, Schedule of Charges, and links to the Customer Service Guarantee.

• SFOA Summary
  
• SFOA Complete
  
• Schedule of Charges
  
• Acceptable Use Policy 

Customer Service Guarantee

• Customer Service Guarantee

For further information about our customer service guarantee, please refer to the Australian Communications and Media Authority website




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Telecommunications and internet products are provided by Community Telco Australia Pty Ltd (CTA) ABN 93 094 908 326. CTA is not an authorised deposit-taking institution (or bank) and the acquiring or purchasing of telecommunications and internet products does not represent a deposit with, obligation or liability of Bendigo and Adelaide Bank Limited. Bendigo and Adelaide Bank Limited does not guarantee the performance of CTA or any of its products and services. Please refer to the Standard Form of Agreement and Acceptable Use Policy for full terms and conditions, available here.